Deliquency Administrator EE

Position Summary The Delinquency Administrator plays a key role in supporting the property management team by assisting with delinquency-related tasks and ensuring timely, accurate communication with residents. This role will focus on generating and tracking delinquency notices, coordinating with residents on outstanding balances, and supporting the renewal and legal notice processes. The ideal candidate is detail-oriented, organized, and comfortable balancing administrative precision with professional resident interaction. --- Key Responsibilities · Generate and distribute past due rent notices in compliance with company policies and local regulations. · Assist with light resident communications regarding payment reminders, outstanding balances, and follow-up inquiries. · Prepare and populate delinquency and legal notices to support property managers and ensure timely delivery. · Participate in renewal generation efforts, including preparing renewal offers and assisting with tracking resident responses. · Maintain accurate records of delinquency activity and update internal tracking systems. · Collaborate with property teams to ensure alignment on delinquency strategies and resident communications. · Provide administrative support to ensure compliance with legal requirements and company standards.

🎓 Qualifications

Qualifications · High school diploma or equivalent required; some college coursework preferred. · Previous administrative or property management experience a plus, especially with delinquency or collections processes. · Strong organizational skills and attention to detail. · Excellent communication skills, both written and verbal. · Ability to manage multiple priorities and meet deadlines. · Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with property management software preferred. --- Key Competencies · Professionalism: Ability to communicate effectively and respectfully with residents and team members. · Accuracy: Strong focus on detail and precision when preparing notices and records. · Collaboration: Works well with property management staff to support team goals. · Adaptability: Comfortable handling shifting priorities and deadlines in a fast-paced environment.