Compliance Specialist / Recruiter (CSR Experience) ASCT

Job Title: Compliance Specialist / Recruiter

Location: Remote – Colombia

Schedule: Full-time, Monday to Friday (7:00 a.m. – 8:00 p.m. CST)

Salary: COP 3,400,000

Position Summary

We are seeking a detail-oriented and proactive Compliance Specialist to support the onboarding process of drivers in the United States. This role focuses on reviewing hiring documentation, ensuring compliance with internal standards and U.S. regulations, and maintaining consistent communication with candidates throughout their onboarding journey.

Key Responsibilities

• Review and validate driver hiring documents to ensure accuracy and compliance.
• Communicate directly with drivers to request missing documents, clarify requirements, and provide updates.
• Maintain accurate onboarding status records within internal systems.
• Collaborate with internal teams to resolve documentation issues efficiently.
• Manage multiple cases simultaneously while maintaining high quality standards.
• Ensure all onboarding steps comply with company policies and applicable regulations.
• Provide recruitment support as needed.

Requirements

• Advanced English proficiency (spoken and written).
• Minimum 1 year of customer service experience, preferably in call center or high-volume environments.
• At least 6 months of recruitment experience.
• Strong organizational and multitasking skills.
• Effective verbal and written communication skills.
• Ability to work under pressure and meet deadlines.
• Familiarity with CRM platforms or onboarding systems.

Preferred Qualifications

• Previous experience in compliance, human resources, or logistics.
• Knowledge of U.S. employment documentation or transportation industry standards.

Benefits & Culture

• 100% remote work.
• Opportunity to collaborate with international teams.
• Dynamic, results-driven work environment.